Sample Processing Officer

Location Belfast
Discipline: Administration & Office
Job type: Full time
Salary: £11.54 per hour
Job ref: J112151
Published: 28 days ago

We are seeking a Sample Processing Officer to work within our Client's fast-paced sample reception department in Belfast.

The ideal candidate will be able to work within a small team as well as liaise and communicate effectively with other departments within the business. Attention to detail is key as well meeting deadlines.

Pay Rate: £11.54 per hour

Working Hours:

During training: Monday to Friday 9am - 5pm

After training: Rotation shift pattern, 7.30am - 3.30pm, 8:00am -4:00pm, or 8.30am - 4.30pm and one Saturday a month (usually 4 hours in the morning)

Job Type: Full Time, Temporary to Permanent

Main Duties:

- To communicate with customers ensuring a high level of customer service.

- To accurately and efficiently register samples for analysis and co-ordinate samples to the relevant labs.

- Stay ahead of sample arrival by managing the emails from customers.

- Monitoring and maintenance of stock levels.

- Ensuring all samples are labelled correctly and provided to the analysts in a timely manner.

- Effective handling of customer queries regarding the booking of samples.

- Registration of sub-contract samples.

- Organisation of sample collection by contract courier services.

- Logistics planning for the laboratory’s own sample collection service.

- Occasional sample collection in a company vehicle.

- Preparation of sample bottles, and arrangement for delivery to customers.

- Care of sample documentation and laboratory analysis request forms.

- Correct archiving when complete.

- Must be confident to describe the role sample reception has in the quality system, during regulatory or customer audits.

- Entry of laboratory results into the database.

Essential Requirements:

- GCSE English and Mathematics

- A working knowledge of the Microsoft Office Suite of software with experience of data entry.

- The ability to communicate well, and work under pressure, as part of a team.

- A high level of organisational skills.

- Monitoring and meeting deadlines

- A consistent approach to duties with an attention to detail.

- The ability to act as an ambassador for our brand, dealing with customer queries with professionalism, while directing them to the information or services they might require.

- Clean Driving Licence


- Experience in a laboratory environment, preferably in an administrative role

- An understanding of sample stability and ‘chain of custody’


- Free onsite parking

- Close to Belfast City Centre and local train station

- Company pension plan

- Life Assurance (4 times annual salary)

- Employee Assistance Programme – 24/7 confidential support.

- Long term progression and other opportunities within the business

- Worldwide career opportunities

- Environmentally Friendly Approach

- Minimum 29 days paid holidays/public holidays. Holiday entitlement increases by one day for each year of completed service to a maximum of 34 days.

- Social and charitable events

- Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

Additional Information:

This Sample Processing Officer position is in Belfast, Northern Ireland. You must be eligible to work in the UK to apply for this role.

If you are interested, please send your CV to or call our Belfast office on 028 9032 2511 and ask to speak with Ciara for more information.