Customer Service Advisor
Sector Call Centre and Customer Service
Rate of Pay: Up to £7.66 per hour + Holiday Pay
Job Type: Temporary
Pay Rate: £7.66 per hour + Holiday Pay
Working Hours: Monday to Thursday 8.45am - 5pm, Friday 8.45am - 4.00pm
- Process orders received via fax, telephone or email, accurately and within specified timelines
- Dealing with Customers Technical Enquires as First Line Resolution
- Ensure extensive Product Knowledge is maintained, and the ability to trouble shoot all relevant issues
- Participate in all training provided
- Ensure that all information required is included on each order request.
- Log and update relevant customer-related information in a timely and accurate manner
- Display a flexible and co-operative approach at all times
- Experience within an administration environment
- Experience of Microsoft packages
This Customer Service Advisor position is in Lisburn, Northern Ireland.
The position is temporary to permanent.
For more information regarding this position please call our Lisburn office on 028 9260 5155 and ask to speak to Monika Rzadkowska.
INDUSTRIAL TEMPS IS AN EQUAL OPPORTUNITIES EMPLOYER
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