Head Office: +44 (0)28 9032 2511
  • Belfast: +44 (0)28 9032 2511
  • Lisburn: +44 (0)28 9260 5155
  • Portadown: +44 (0)28 3839 3333

Customer Service Advisor

date posted 08/11/17

Sector Call Centre and Customer Service

Rate of Pay: £7.66 per hour

Location: Lisburn

Job Type: Temporary

Job Details:

Pay Rate: £7.66 per hour + Holiday Pay

Hours: 37.5

Working Hours: Monday to Thursday 8.45am - 5pm, Friday 8.45am - 4.00pm

Job Duties:

  • Process orders received via fax, telephone or email, accurately and within specified timelines
  • Dealing with Customers Technical Enquires as First Line Resolution
  • Ensure extensive Product Knowledge is maintained, and the ability to trouble shoot all relevant issues
  • Participate in all training provided
  • Ensure that all information required is included on each order request.
  • Log and update relevant customer-related information in a timely and accurate manner
  • Display a flexible and co-operative approach at all times

Job Criteria:

  • Experience within an administration environment
  • Experience of Microsoft packages

Additional Information:

This Customer Service Advisor position is in Lisburn, Northern Ireland.

The position is temporary to permanent.

For more information regarding this position please call our Lisburn office on 028 9260 5155 and ask to speak to Monika Rzadkowska.

INDUSTRIAL TEMPS IS AN EQUAL OPPORTUNITIES EMPLOYER


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