Head Office: +44 (0)28 9032 2511
  • Belfast: +44 (0)28 9032 2511
  • Lisburn: +44 (0)28 9260 5155
  • Portadown: +44 (0)28 3839 3333

Administration Officer

date posted 13/02/18

Sector Call Centre and Customer Service

Rate of Pay: Up to £7.66 per hour + Holiday Pay

Location: Lisburn

Job Type: Temporary

Job Details:

Pay Rate: £7.66 per hour + Holiday Pay

Hours: 37.5

Working Hours: Monday to Thursday 8.45am - 5pm, Friday 8.45am - 4.00pm

Job Duties:

  • Ensure full accuracy and attention to detail in all interaction with internal/external customers.
  • Process orders received via fax, telephone or email, accurately and within specified timelines.
  • Check stock levels as required and advise customers of alternatives if necessary.
  • Adhere to the Company's internal customer service standards: Quality Performance Process
  • Liaise with Customers and provide a high level of Customer Service.
  • Answer telephone phonecalls with a polite and professional manner, while adhering to response times.
  • Display a flexible and co-operative approach at all times.
  • Ensure extensive product knowledge is maintained.
  • Any other reasonable duties which may be required by management from time to time

Job Criteria:

  • Experience within an administration environment
  • Experience of Microsoft packages

Additional Information:

This Customer Service Advisor position is in Lisburn, Northern Ireland.

The position is temporary to permanent.

For more information regarding this position please call our Lisburn office on 028 9260 5155 and ask to speak to Monika or Ruta.


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02892 605155

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